Civil Service Makes Giant Strides in Digitization…As it Marks its week and Awards celebration

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Story Reported by Gideon Kotey 

The Ghana Civil Service has made a lot of inroads in the area of digitization aimed at improving quality, transparency and accountability in the delivery of public service.

This came to light at the Launch of 2021 Civil Service Week and Awards Celebration in Accra on Thursday under the theme” “Economic Transformation Amid Covid -19 Pandemic :The Responsibilities of an Adaptive Civil Service”.

Launching the Week celebration on behalf of the Head of Civil Service, Nana Agyekum Dwamena, the Chief Director of Ministry of Parliamentary Affairs, Dr. Aggrey Darko revealed that as part of its role in the implementation of the 2018-2023 National Public Sector Reform Strategy (NPSR) the Civil Service has improved its digitization agenda to serve its clientele more efficiently and effectively.

Chief Director, Parliamentary Affairs Ministry, Dr. Aggrey Darko

Some of the achievements chalked in the area according to Dr. Darko includes Smart Work place system, flexible working hours, E- recruitment, Online Promotion Interviews among others

“These milestones in the digitization space have facilitated the implementation of the flexible working hours in the Civil service to ensure effective adherence to the Covid-19 instituted by government”, he emphasized.

He added that this feat resulted in the Ministries, Departments and Agencies achieving most their targets despite the challenges associated with the new working arrangements.

Some Staffs of the Civil Service

“ The remote Working hours have ensured work continuity, re-inforced the need to be dynamic and adaptive in their work processes and enhanced productivity significantly in the service” the Chief Director stressed.

Dr. Aggrey who doubles as the Chair of Planning Committee also revealed that virtual training programs have been deployed to build the capacity of civil service staff adding that about 2,500 Civil Service staff have participated in a number of E- learning programs and workshops in 2020.

He reiterated that these virtual training programs have reduced otherwise huge cost associated with face to face training arrangements and significantly improved staff capacity in executing their core mandate.

Ing. Godwin Brockie addressing the media

Touching on the Week and Awards celebration, Dr. Aggrey noted that this year’s celebration focuses on the role the Civil Service has played and continues to play in helping Ghana achieve economic transformation despite the pandemic.

He added that Awards ceremony will recognize outstanding performance of some officers of the Civil service for their significant contributions which resulted in the success stories of the service in the year 2020.

He said the celebration among other things seeks to project the strategic importance of the civil service for national development, engage the public and solicit feedback for reforms and policy formulation as well as celebrate gallant Civil Service staff and show appreciation for their dedicated service.

In this regard, the Chairman of the Planning Committee appealed to the media to give intensive coverage of the week celebration in order for it to get the mileage it deserves.

On his part, the Chief Director at the Office of the Head of Civil Service Ing. Godwin Brockie thanked all staff for their contributions towards the development of the nation.

Head, Communications, Civil.Service Mr.Tony Goodman

“We deem it very important every year to reflect on our service to take stock of areas we can significantly improve and work on those areas as well”, Ing. Brockie stressed.

This years’ Civil Service Week and Awards Celebration is the third since its inception in 2019 and some one hundred (100) officers are expected to be awarded during the Awards ceremony which comes off on the 13thnof August 2021.


Editor : Nii Amon 

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